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| A World Class Team of Associates |
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| MetLife associates play a vital role in our ability to provide meaningful solutions for customers and, each day, give life to our brand. We are experts in financial guarantees and, as important, in qualities you can’t put a value on, like compassion and understanding. A magnet for outstanding talent, we continue to attract the best in the financial services industry. |
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| In 2006, associates applied their professional expertise and their commitment to do what’s best for customers and for shareholders. We provided thought leadership to the industry and brought MetLife into new markets. Regardless of the role—whether sitting face-to-face with a customer or behind the scenes in our support organizations—associates delivered in outstanding ways. The results prove it: record financial results and strong customer satisfaction ratings. |
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| Associates not only make a difference in our company’s success, but within MetLife and in the community, too. Led by associates, our affinity groups hosted activities to benefit colleagues—including various workshops and opportunities to hear from senior leaders about their career successes and challenges. At the same time, 96% of employees participated in the MetLife Associate Survey. They told us they are more engaged, more satisfied and more positive about every dimension of their work climate, and they wrote over 3,000 pages of comments to take MetLife to the next step. |
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| In the community, associates also made a difference on their own or through one of MetLife’s volunteer partnerships—mentoring young people, providing assistance to seniors and participating in charity walks and runs. Over 3,000 pints of blood were donated in drives throughout the year, and 500 associates joined the Bone Marrow Registry, partly to help a colleague in need. |
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MetLife associates around the world unite in a very special mission: at the
end of the day to help people feel hopeful about their lives. To a terrific team, for a terrific year and for every life you touched,
thank you! |
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| "Everything we do as associates of the enterprise is far more than just a job. Although many of us never see first hand the impact of what we do at MetLife, know that today we have helped someone, somewhere prepare for the 'ifs' in life." |
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| –Marlene Porter, Institutional Business |
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