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NEW YORK--(BUSINESS WIRE)--Apr. 23, 2012--
The company has been working with regulators to develop industry best practices and is pleased to announce new processes that will provide an even stronger safety net for the limited number of beneficiaries who do not submit a claim to the company in the normal course of business.
In addition, the company has made the decision to implement further steps to reconnect with many of MetLife's oldest insureds (generally over age 90), many of whom either did not have a
The total insurance in force for these "industrial" policyholders is approximately
In addition to the proactive outreach that
These measures are in keeping with the company's longstanding efforts to keep its promises to customers and their families, and pay benefits to those who are entitled to them.
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